and still can’t fix the file to transfer it to 2021. We tried multiple times, restarted the computer etc. It would load, start scanning, then nothing. The last Quickbooks rep I spoke with had me download the Quickbooks tools and from there we tried to run a scan on the file to see what the problem was and if it could be fixed. They had me download the trial version and from there we still couldn’t transfer the company file to the 2021 desktop version. We then determined we need 2021 desktop to transfer the company file to quickbooks online. ![]() When I try to update my 2016 version a few errors come up. ![]() After spending 4 hours on chats, phone calls, and screen share with 9 different quickbooks reps we still didn’t figure out what the problem is. ![]() I’m having issues transferring my company file to quickbooks online.
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